SSHBet Privacy Policy — How We Protect Your Data

01 Who We Are

SSHBet is an online gaming and sports betting entertainment platform operating at sshbet.onl. When this privacy policy refers to "SSHBet", "we", "us" or "our", it means the entity responsible for operating the SSHBet platform and processing your personal data in connection with your account and use of our services.

SSHBet is the data controller in relation to the personal information you provide when you register, deposit, play or otherwise interact with the platform. This means we decide the purposes for which your data is collected and how it is used.

This Privacy Policy applies to all users of the SSHBet platform, including visitors to sshbet.onl who have not yet registered. It covers all parts of the platform — the website, the Android app and any other SSHBet-branded digital product through which our services are accessed.

02 Data We Collect

The personal information SSHBet collects falls into several categories depending on how you interact with the platform. Below is a clear breakdown of what we collect and why each category is necessary.

We do not collect sensitive personal data such as biometric information, religious beliefs, political opinions or health data. We do not collect payment card numbers directly — card payments are processed through our payment provider's secure infrastructure and only a tokenised reference is stored on our systems.

03 How We Collect Your Data

SSHBet collects your personal information through several channels:

• Direct input: Information you provide when registering an account, updating your profile, making a deposit, requesting a withdrawal or contacting our support team.
• Automated collection: Technical and usage data collected automatically when you access the SSHBet website or app — including IP address, device identifiers, browser type and session activity.
• Payment providers: Transaction confirmation data received from JazzCash, Easypaisa, Raast, bank transfer services and card payment processors when a deposit or withdrawal is initiated.
• Identity verification services: Where identity verification is required, we may use a third-party service to cross-reference the documents you submit. These providers act under our instruction and are bound by strict confidentiality obligations.
• Cookies and tracking technologies: Data collected via cookies and similar tools when you browse the SSHBet platform. See Section 7 for full details on cookies.

You are not obligated to provide all requested information, but certain data — particularly identity and contact details — is required to create and maintain an active SSHBet account. Without this information, we may be unable to provide some or all of our services to you.

04 Why We Use Your Data

SSHBet uses your personal data for the following specific purposes. We do not use your data for any purpose beyond what is described here without obtaining your prior consent.

• Account creation and management: Setting up your account, maintaining your profile, managing your balance and processing login authentication.
• Processing transactions: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfers and card payments; processing withdrawal requests to your registered payment method.
• Identity and age verification: Confirming that you are at least 18 years of age and that the identity you have provided is accurate — a requirement for all accounts on the platform.
• Fraud prevention and security: Detecting unusual account activity, identifying potential abuse of promotions and protecting the integrity of the platform for all players.
• Customer support: Responding to your queries, resolving disputes about bet settlements, deposits or withdrawals and providing live chat assistance.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gaming behaviour, and enabling you to use deposit limits, session reminders and self-exclusion tools.
• Platform communications: Sending account-related notifications such as deposit confirmations, withdrawal updates, security alerts, changes to terms and policy updates. These are service communications, not marketing.
• Marketing (with consent only): If you have opted in to receive promotional communications, we may send you information about SSHBet offers, bonuses and new features. You can withdraw this consent at any time through your account settings.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players navigate the platform and to improve game recommendations, interface design and performance.

05 Legal Basis for Processing

Every time SSHBet processes your personal data, there is a specific legal justification for doing so. The primary bases on which we rely are:

• Contractual necessity: Processing required to fulfil our obligations to you under the SSHBet Terms and Conditions — including account management, processing deposits and withdrawals and providing access to games.
• Legal obligation: Processing required to comply with applicable laws — including anti-money laundering (AML) checks, age verification requirements and financial record-keeping obligations.
• Legitimate interests: Processing carried out for purposes that are necessary for SSHBet to operate its business securely and fairly — including fraud detection, platform security and abuse prevention — where these interests are not overridden by your own rights.
• Consent: Processing for optional activities such as marketing communications, where you have explicitly opted in. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

06 Who We Share Your Data With

SSHBet does not sell your personal data to any third party. We share your data only in the following limited and controlled circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card payment processors receive the financial information necessary to complete your deposit or withdrawal transactions. These partners operate their own privacy policies in relation to data they receive.
• Identity verification providers: Third-party services that assist with verifying your identity and age when required. These providers process your documents solely for verification purposes and under strict contractual confidentiality obligations.
• IT and infrastructure providers: Cloud hosting, database and security service providers who store and process data on our behalf under data processing agreements. They may not use your data for their own purposes.
• Fraud and AML services: Specialist providers that help SSHBet identify and prevent fraudulent activity and money laundering. Data shared with these services is used solely for risk assessment purposes.
• Legal and regulatory requirements: Where SSHBet is required by applicable law, court order or a competent authority to disclose personal data, we will comply with that requirement. Where legally permitted, we will attempt to notify you of such a request before complying.
• Business transfers: If SSHBet undergoes a merger, acquisition or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such change via your registered email address before it takes effect.

All third parties with whom SSHBet shares personal data are required to handle it securely and in accordance with applicable data protection standards. We do not permit our service providers to use your personal data for their own marketing or other independent purposes.

07 Cookies & Tracking Technologies

SSHBet uses cookies and similar tracking technologies on its website and app. A cookie is a small text file placed on your device when you visit the platform. Cookies help the platform function correctly, keep your session active and allow us to understand how players use the site so we can improve it.

The types of cookies used on the SSHBet platform are:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options and previously selected payment method. Disabling these may affect your experience.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last and where players encounter difficulty. This data is used to improve the platform and is not linked to individual identities.
• Marketing cookies (with consent): Used to understand the effectiveness of SSHBet promotional campaigns. These are only placed if you have consented to marketing communications. You may withdraw consent at any time through your browser settings or account preferences.

The SSHBet app uses similar device-level identifiers for session management and analytics. These are managed through your device's privacy settings on Android. No device-level identifiers are shared with third-party advertisers without your explicit consent.

08 Data Retention

SSHBet retains your personal data for as long as your account is active and for a defined period after account closure, in accordance with our legal obligations and legitimate business needs. The general retention principles are:

• Active accounts: All account data is retained for the full duration of your registered account. This includes identity records, transaction history, game session data and communications.
• After account closure: Following the closure of your SSHBet account, we retain identity and financial transaction records for a minimum period required by applicable anti-money laundering and financial record-keeping obligations. After this period, data is securely deleted or anonymised.
• Support communications: Live chat and email correspondence is retained for a period sufficient to allow dispute resolution and quality review, after which it is deleted.
• Marketing data: If you have consented to marketing communications and later withdraw that consent, your preferences are updated immediately and marketing-related data is removed from active mailing systems promptly, though transactional records are retained as described above.

When the retention period for a particular category of data expires, that data is either permanently deleted from our systems or rendered permanently anonymous so that it can no longer be linked back to you as an individual.

09 Security Measures

SSHBet takes the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction or disclosure. The security measures in place include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and SSHBet servers.
• Encryption at rest for stored personal and financial data, including payment method references.
• Role-based access controls ensuring that SSHBet staff can only access personal data that is relevant to their specific role and responsibilities.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Regular security reviews and vulnerability assessments of the SSHBet platform infrastructure.
• Logging and monitoring of access to personal data systems, with alerts for unusual access patterns.

Despite these measures, no digital system can be guaranteed to be completely secure against all possible threats. If you believe your SSHBet account has been accessed without your authorisation, contact our support team immediately via live chat so that we can take action to secure your account.

10 Your Rights Over Your Data

As a user of the SSHBet platform, you have a number of rights in relation to the personal data we hold about you. You can exercise any of these rights by contacting our support team via live chat or at [email protected].

SSHBet will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request. There is no charge for exercising these rights. If a request is particularly complex or repetitive, we reserve the right to apply a reasonable administrative fee or decline to act, and will explain our reasoning if this occurs.

Please note that certain data may need to be retained regardless of a deletion request where we have an overriding legal obligation to retain it — for example, financial transaction records required under applicable anti-money laundering rules.

11 Children's Privacy

The SSHBet platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data to SSHBet, we will immediately close the account, delete the associated personal data and return any deposited funds to the payment method from which they originated.

If you are a parent or guardian and believe that a minor has registered on the SSHBet platform using your details or theirs, please contact our support team immediately via live chat or at [email protected] so that we can take prompt action. You can also visit our Responsible Gaming page for guidance on using parental control tools to prevent access to online gaming platforms.

12 Third-Party Links

The SSHBet platform does not include links to external third-party websites as a matter of policy. However, if any third-party content or service provider link appears on the platform in connection with a specific feature (for example, a payment gateway redirect during a deposit transaction), that third party operates under their own privacy policy. SSHBet is not responsible for the privacy practices of any third-party service once you leave the SSHBet platform environment.

We encourage you to review the privacy policies of any third-party services you interact with, including your chosen payment providers such as JazzCash, Easypaisa or your bank, to understand how they handle your personal data in relation to transactions made through SSHBet.

13 Changes to This Privacy Policy

SSHBet reviews this Privacy Policy regularly and will update it when necessary to reflect changes to our data practices, changes in the services we offer or updates to applicable law. When a material change is made, we will notify registered players via the email address associated with their account before the change takes effect.

The most current version of this Privacy Policy is always published on this page, with the date of the most recent revision displayed at the top of the document. If you continue to use the SSHBet platform after a revised policy has been published and you have been notified of the change, this constitutes your acceptance of the updated policy. If you do not agree with a change, you should stop using the platform and may request account closure as described in Section 10.

Minor changes — such as corrections to grammar, formatting improvements or clarifications that do not affect the substance of how your data is used — may be made without specific notification, though the revision date at the top of the page will always be updated to reflect the most recent edit.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how SSHBet handles your personal information, please get in touch with our support team:

• Live chat: Available 24/7 directly from your SSHBet account dashboard — the fastest way to reach us for any account or privacy matter.
• Email: [email protected] — include your registered username and a clear description of your query so we can assist you efficiently.

SSHBet aims to acknowledge all privacy-related enquiries within 2 business days and to resolve them fully within 10 business days. Complex data access or deletion requests may take slightly longer, in which case we will keep you informed of progress.